Wedding Day FAQs
Q: What happens if we need to postpone our wedding due to Covid19 restrictions?
A: We will allow for postponement without penalty. We will do our best to assist you.
Q: What happens if we cancel our wedding due to Covid19 restrictions?
A: That would be very unfortunate. Although we are unable to refund the retainer fee to you, we allow your booking to be used for our other photography services.
Q: What are your payment terms?
A: Payment is 50% retainer fee upon confirmation and the remainder is due on the day of the wedding. We accept only bank transfer, PayNow or cash.
Q: How many hours do I require?
A: Usually we start an hour after the make up artist arrives. We will end after table photos when the guests are leaving. If you have a break in between the morning and dinner session, it doesn’t count into the hours. However any break less than 3 hours will not be considered as a break.
Q: How many photos will we receive?
A: Although we promise at least 30 images per hour booked, we typically return between 45-60 images per hour booked.
Q: How many photos will be edited?
A: All the photos will be colour graded. While we returned all the images to you in colour, we will specially grade of images in black and white too.
Q: Can we request our photos to be private?
A: Yes, we have Non-Disclosure Agreement option at a fee. As we always work hard for every client, our work is the best representation of our portfolio. Hence it is important to us that we are able to display our work.
Q: How early do we need to make a booking?
A: We usually open bookings 1.5 years ahead of time. All bookings are first come first served. We can hold your date for only 1 week after the first consultation. Typically clients book us at least 1 year in advance.